Safe-Buy has been created to provide users with a one stop solution for any Bathroom product/service related queries. Customer can easily access our tailor made functions to explore our products simply at your convenience.
Safe-Buy provides assistance to users in selecting new product, avail nearest retail outlets & plumbing technician for service / repair related queries.
Company does not sell products directly to users. However Safe-Buy will help users connect with the nearest Retail store to purchase products physically or over phone and other mediums.
Under “Product Selection” we have provided three options through which you can select the product of your choice and budget:-
Product Catalogue:- View or download the entire product range catalogue
Bathroom Combos:- View the brand recommended bathroom combos as per your budget
Sensor Faucet Range:- View or download our sensor faucet range
Our Product Experts are the studio managers of the 7 premium Parryware Display Studios that we have across the country. All the studio managers are highly trained in product details and have an excellent understanding of all bathroom solutions.
Once the query is generated and emailed to the product expert. He/she can avail below two mediums as per pre-defined customer requirement to connect with customer:-
Live Video Interactions
‘Request a Call’ function helps you to speak with an expert (Telephonic or Video Interaction) for any product related query that you may have. Additionally the Expert can give you bespoke advice as per your personal requirements and they will also help in connecting you with the nearest retail partner to purchase the products.
Live Video Interaction:- Customer can opt for this option instead of regular telephonic call option to view the products and understand there features in detail through a Live Video Interaction with our Product Experts. Before the live video interaction Product expert will connect with customer to fix an appointment first for any Live video interaction.
Our Product experts are fluent in English and fluent in their regional language as well, this will be based on the location of the expert that will be assigned to you.
When the product expert calls a customer to fix live video interaction appointment then customer would be offered two modes:-
Yes, Parryware has an expert Customer Care team with company trained technicians.
You can contact them directly by calling Parryware Care at 1800-274-6060 (Toll Free).
Our trained technicians offer services at a company determined rate card.
At Parryware we intend to protect the confidentiality and integrity of your personally identifiable information. We do not collect your personal information without your consent. After providing consent, You may choose to give us personal information such as your name, mobile number, demographic information, video recordings and address or e-mail identification address that may be needed for business purposes and for future communications to you.
When you use our websites or apps, we automatically collect and analyze certain information, which includes unique browser identifiers, IP addresses, browser and operating system information, device identifiers, geolocation and other device-specific information, Internet connection information, as well as details about your interactions with websites and apps.
The purpose of information collection may be one or many of the following:
To provide/facilitate purchase of products or rendering of services you've requested;
To provide the information to trusted entities who work on behalf of or with Parryware under strict confidentiality agreements. However, these companies do not have any independent right to further share or disseminate this information;
To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
To share the information in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
To share the information in order to protect or enforce Parryware' rights, usage terms, intellectual or physical property or for safety of Parryware or associated parties.
To contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
To conduct research and analysis, including surveys;
We generally retain information for so long as it is be relevant to the purposes above. Data may persist in copies made for backup and business continuity purposes for additional time. For any of the purposes above, we share information with other members of our corporate family. We also share your information with third-party service providers that perform services on our behalf.